What's Next

In 2022, we will take even bolder action to help those who lack resources and access to opportunity.

Gavi/2018/Simon Davis

Many of our conversations at PagerDuty.org this year have centered around the question: How do we make our social impact work less tangential and more integrated into the outcomes of our core business?”

Olivia Khalili (she/her)

Vice President, Global Social Impact

Scaling our Impact

In 2022, we’ll further apply the capabilities of our platform and the respective expertise of Dutonians to drive positive change in the world around us.

  • We’ll launch Impact Labs, to help Time-Critical Health partners more effectively deliver on their missions, and design a long-term strategy to guide our Just & Equitable Communities investments.
  • We’ll offer new Impact Pricing to make it easier for nonprofits to access mission-critical technology and create a customer advisory council to provide insight on the impact of PagerDuty’s product.
  • We’ll grow our Technical Pro Bono Program and introduce Customer Health Checks to further deploy Dutonian’s expertise to support nonprofit organizations.
  • We’ll make our first climate commitments and continue to report on our existing approach and priority topics.
  • We’ll launch our Paving the Road for Inclusive Spaces of Meaning (PRISM) program to further embed equity across business operations, increase a sense of belonging through our inclusion index, and shape an inclusive culture.

Touchstones for 2022

With all the lessons we learned in 2021, we have developed a few touchstones to guide us in the year ahead.

Kiva.org

Create Synergies

To generate results that are greater than the sum of the individual programs and departments involved, we will leverage functions within PagerDuty.org and across the business.

PagerDuty.org

Operationalize Purpose

To unlock long term value and growth for the company, and improve wellbeing for the community, future generations, and the earth, requires that we embed our work across the business.

Code The Dream

Share Power and Build Equity

To truly reduce health and social inequalities, we seek to reconstruct traditional philanthropy models.

Keep in Touch

We frequently post announcements and stories about our impact work to the PagerDuty Blog. It’s the best place to keep up with us throughout the year.

Read our Blog