Our Approach
We cultivate an impact mindset that asks us to examine how our actions impact the world around us.
Here’s the question I’m interested in: Is this world better off because PagerDuty is in it?”
Guiding Principles
At PagerDuty.org, we have seen firsthand that how one makes an impact is as important as the impact itself. So, we approach our work and our partnerships with the following principles in mind.
Full-Spectrum Support
Because complex challenges require multidimensional solutions, we provide a full spectrum of resources—product credits, expertise, and funding—to help organizations meet urgent needs faster.
Trust-Based, Equitable Grantmaking
We seek to shift power to the organizations we support. We trust local leaders to apply resources where, and when, they are most needed, as they have the insights into local issues, climate, and culture that’s required.
Mutual Learning
When we set out to tackle systemic challenges, the path isn’t predictable. We embrace risk knowing that failure will inform and strengthen the final solution. We share what we learn to accelerate change together.