2021 Highlights

We step toward a more responsive, equitable, and sustainable future with every action we take.

Trek Medics International

Social Impact

We deepened our investments in organizations that save lives by reaching people faster and advancing social justice, and deployed $1.87 million in funding.

Christopher Lee, Doctors Without Borders

Time-Critical Health

23,300

people received COVID-19 vaccine doses, through our participation in the Go Give One campaign

$1.35M

to equitable vaccine access and distribution partners

$80K

in pro bono expertise donated

Just & Equitable Communities

$250k

in grants for vaccine equity partners

$50K+

in grants for local community partners

1st

Employee Resource Group grants awarded

$250k

in Environmental Justice grants deployed

Product

Launched

our nonprofit go-to-market program

288

total nonprofit and B Corp customers

$804K

in product discounts and donations

People

92%

of Dutonians volunteered or donated to a cause

5,232

hours volunteered by Dutonians, an 83% increase compared to 2020

145

organizations supported through Dutonian volunteerism

$102K

donated by Dutonians and matching grants

Environmental, Social & Governance (ESG)

We built the foundation for an integrated ESG approach that will help us advance a more equitable and sustainable world for our customers, employees, shareholders, partners, and for society at large.

Information Technology Disaster Resource Center (ITDRC)

Assessments

1st

materiality assessment complete

Silver

EcoVadis third-party rating achieved

Environment

Data Privacy, Security & Ethics

SOC 2

security certification renewed and expanded

Privacy

Policy enhanced

Acceptable Use

Policy enhanced to prevent misuse or abuse of our platform

Employee Engagement

Nearly 80%

of Dutonians provided feedback in our August 2021 Inclusion Survey

94%

feel encouraged to balance their work and personal lives

81%

feel PagerDuty is a great place to work

88%

feel they can provide upward feedback to their manager

84%

are comfortable sharing their personal background and experiences

77%

feel they can voice contrary opinions without fear of negative consequences

Governance

Oversight

of ESG by the Nominating and Governance Committee of the Board

CFO

Howard Wilson, Chief Financial Officer, is the Executive Sponsor

Led

by a cross-functional ESG Steering Committee, meeting since 2020

50/50

gender balance on PagerDuty’s Board of Directors

75%

of our Board of Directors are Non White

Inclusion, Diversity & Equity (ID&E)

We are a people-first organization dedicated to building an inclusive, diverse, and equitable workplace that is representative of the communities we serve.

City Year

Representation