Speaking up and committing to change

When We All Vote

2020 Highlights

Collective Impact

We open-sourced Civic Engagement and Day for Change employee engagement toolkits.

From Pledge to Reality

We signed onto the Board Challenge and appointed two new Black board members in 2020.

Access for All

We signed the Vendor Diversity Pledge this summer, to help foster diversity in vendors and partners.

Accountability Matters

In September, we published our first Inclusion, Diversity, and Equity report.

Alongside platform donations, grant funding, and employee volunteerism, we recognize that PagerDuty has an opportunity and responsibility to effect change.

We can give voice to key issues through the conversations we spark, the public commitments we make, and the stories we tell.

PagerDuty Pride

In 2020, this took three forms:

First, we amplified the work of our nonprofit partners and customers, spotlighting Democracy Works on our website to help PagerDuty customers easily register to vote via its TurboVote tool.

To support get-out-the-vote efforts we implemented an eight-week Be #VoteReady civic engagement campaign, which included a series of volunteer activities and ballot education sessions.

To inspire collective action, we open-sourced our Civic Engagement and Day for Change employee engagement toolkits. These resources enable other social impact organizations to easily engage their employees and customers in these areas.

Additionally, we raised our voice in support of issues fundamental to our core values of equity and social impact. This included joining the Civic Alliance, a nonpartisan group of businesses working together to build a future where everyone can participate in shaping our country. We also signed onto the Vendor Diversity Pledge, which outlined PagerDuty’s commitment to fighting bias and systemic racism through inclusion, diversity, and equity in our vendor relationships.

When We All Vote

Our team published PagerDuty’s first Inclusion, Diversity, and Equity Report. We signed on as a founding pledge member of The Board Challenge, committing to appointing a Black director to PagerDuty’s corporate board within 12 months of signing. We met and exceeded this commitment, with the addition of two board members, Dr. Alec D. Gallimore and Bonita Stewart, in 2020. We are further evolving our roadmap to ensure greater inclusion, diversity, and equity within PagerDuty and the tech sector more broadly.

The actions taken in the past year build on our 2017 commitment as a Pledge 1% company and founding member of its Builders network, a cohort that works to inspire other companies to embed social impact into their business models.

PagerDuty Day for Change


Dates covered:

Except where noted, all figures are reported for the 2020 calendar year.

Employee volunteering and giving:

Data around employee volunteering and giving were pulled from PagerDuty’s internal database in Benevity.

Nonprofit customers:

The number of nonprofit customers reported here includes only organizations receiving product discounts and credits through our Impact Pricing program. For Impact Pricing eligibility criteria, see: https://www.pagerduty.com/foundation-eligibility/

Value of product donations and discounts:

Product donations and discounts were calculated by adding the ARR (annual recurring revenue) dollar value of product discounts provided to all organizations participating in Impact Pricing.